Terms and Conditions

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Effective Date: August 3, 2026

Welcome to i407 Transportation. By booking or using our services, you agree to the following Terms & Conditions.

• All reservations are subject to availability.
• Reservations are confirmed only after you receive a confirmation email or text message from i407 Transportation.
• Customers are responsible for providing accurate pickup and drop-off information, contact information, flight details (when applicable), and the correct number of passengers.
• The free return trip to MCO reservation option is only available for those guests that have booked and paid for the MCO round-trip service.

• Payment is due at the time of booking unless otherwise agreed upon.
• We accept major credit and debit cards and any other payment methods listed on our website.
• Additional charges may apply for extra stops, waiting time, route changes, tolls (when applicable), or other requested services not included in the original reservation.

• Flight arrivals are monitored to accommodate delays whenever possible.
• Complimentary meet-and-greet service is provided when included with your reservation.
• Drivers will make reasonable efforts to contact passengers upon arrival.
• Failure to contact the driver or appear within the designated pickup period may be considered a no-show.

• Airport pickups include complimentary waiting time following the actual flight arrival.
• Non-airport pickups include a limited complimentary waiting period.
• Additional waiting time may be billed at the current hourly or per-minute rate.

• Cancellations made at least 48 hours before the scheduled pickup time will receive a full refund.
• Cancellations made less than 24 hours before pickup may be subject to cancellation fees up to the full fare.
• No-shows are non-refundable.

Reservation changes are subject to availability. Fare adjustments may apply if changes affect travel time, distance, vehicle requirements, or scheduling.

Passengers agree to:

• Wear seat belts at all times.
• Treat the vehicle with respect.
• Follow all federal, state, and local laws.
• Ensure children are properly secured. Complimentary child safety seats are available upon request but must be requested when booking.

Passengers are responsible for any damage caused by themselves or members of their party.

A cleaning fee may be charged for excessive messes, spills, bodily fluids, smoking, vaping, or any damage requiring professional cleaning or repairs.

The following are prohibited in our vehicles:

• Smoking or vaping
• Illegal drugs or illegal activity
• Open containers of alcohol where prohibited by law
• Dangerous or abusive behavior toward the driver or other passengers

Drivers reserve the right to terminate service if passenger behavior creates an unsafe environment.

While every effort is made to provide timely service, i407 Transportation is not responsible for delays caused by:

• Traffic congestion
• Road closures
• Weather
• Flight delays
• Accidents
• Mechanical issues
• Events beyond our reasonable control

We are not responsible for personal belongings left in our vehicles. If an item is recovered, we will make reasonable efforts to return it. Shipping or delivery fees may apply.

Service animals are always welcome in accordance with applicable law. Please notify us when booking so we can best accommodate your transportation needs.

To the fullest extent permitted by law, i407 Transportation shall not be liable for indirect, incidental, consequential, or special damages arising from the use of our services. Our liability shall not exceed the amount paid for the reservation giving rise to the claim.

Information collected during the booking process is used solely to provide transportation services, process payments, communicate regarding reservations, and comply with legal obligations. We do not sell customer personal information.

We reserve the right to refuse or terminate service to anyone whose behavior threatens the safety of our drivers, passengers, or vehicles, or who violates these Terms & Conditions.

These Terms & Conditions are governed by the laws of the State of Florida. Any disputes shall be resolved in the appropriate courts located within the State of Florida.

If you have any questions regarding these Terms & Conditions, please contact:

i407 Transportation
Email: support@i407transportation.com

Email: espanol@i407transportation.com
Phone: 407-970-9438